Terms and Conditions

Any Passenger or intending Passenger should read the Conditions of Carriage prior to purchasing a Ticket or embarking upon the Vessel. Copies of the Conditions of Carriage are available from the Company’s office, it’s official Website, ticket agents and the purser aboard the Vessel. Every reasonable effort has been made to make the Conditions of Carriage clear and as easy to understand as possible. However, if there is anything which you, as the Passenger or intending Passenger, do not understand you should contact a member of staff, prior to the purchase of a Ticket, who will either offer you the appropriate explanation or refer you to another member of staff capable of providing the necessary explanation. In doing this you will not affect your rights under English or Scottish Law.

It is mutually agreed between the Passenger and the Carrier, that the Ticket issued by or on behalf of Cardiff Cruises, for any Sailing or group of Sailings, is accepted by the Passenger subject to the Conditions of Carriage set out herein.


In these conditions the following words have the following meanings:

Contract: any contract between Cardiff Cruises and the Client for the provision of the Services, incorporating these Conditions;

The Client

The person(s), firm or company for whom Cardiff Cruises provides the Service as evidenced by them signing the booking form to which these terms are attached;


The Service of any vessel for hire for sight seeing and pleasure cruise purposes in and around the Cardiff Bay area or Manchester Ship Canal.

The following words have a specific meaning and are used throughout these Conditions of Carriage:-

Sailing shall mean any excursion, voyage, cruise or other event arranged and provided by the Carrier, inclusive of the provision of accommodation, tendering or connecting service on which the Passenger may travel or otherwise use.

Passenger shall mean any person not otherwise a servant of the Carrier taking part in the Sailing, including infants, whether or not named in the Ticket.


The period extending from the final weekend in the month of November until the final weekend of December shall be defined as Christmas.

Carrier or Company

Shall mean Cardiff Cruises and any other associated subsidiary, agent, charterer and manager and their Officers and servants.


Shall mean any charge due or paid to the Carrier by the Passenger in return for the Ticket and shall include any relevant fee, due, passage money or other charge.

Shall include all provisions of this document.


Shall include baggage, money, valuables, motor or pedal cycle, animals, clothing and any possession of the Passenger.


Shall mean any ship, boat, tender or other means of conveyance or access provided by or operated by the Carrier for the carriage of Passengers.

In these conditions references to any statute or statutory provision shall, unless the context otherwise requires, be construed as a reference to that statute or statutory provision as from time to time amended.

In these conditions references to the masculine include the feminine and the neuter and to the singular include the plural and vice versa as the context admits or requires.

In these conditions headings will not affect the construction of these conditions.


Subject to any variation under condition 2.2 the Contract will be on these conditions to the exclusion of all other terms and conditions.

These conditions apply to all Cardiff Cruises’s Services and any variation to these conditions and any representations about the Services shall have no effect unless expressly agreed in writing and signed by an authorised director of Cardiff Cruises. Nothing in this condition will exclude or limit Cardiff Cruises’s liability for fraudulent misrepresentation.

Each booking for the Service by the Client to Cardiff Cruises shall be deemed to be an offer by the Client to purchase the Services subject to these conditions.

No booking placed by the Client shall be deemed to be accepted by Cardiff Cruises until a non-refundable deposit of 50% in clear funds has been received.

The Client must ensure that the terms of its booking and any applicable specification are complete and accurate and Cardiff Cruises shall have no liability whatsoever with regard to any booking made which is not accurate.

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